Effective date: October 24, 2026
Diligent Eye PI (“we,” “us”) is a veteran-owned, licensed Florida private investigation agency (Agency License A3600086). This policy explains how we handle information collected through diligenteyepi.com.
Information we collect
- Information you submit: If you use our Case Intake or Contact forms, we collect what you choose to give us. That can include your name, phone number, email, organization, and details about your case.
- Information collected automatically: Like most websites, our hosting provider logs technical data when you visit. That includes your IP address, browser type, the pages you view, referring sites, and the date and time of your visit. We use this for security, spam prevention, and understanding site traffic.
- Cookies: The site may use basic cookies that it needs to work and to measure traffic. You can disable cookies in your browser.
How we use your information
- To respond to your inquiry and evaluate, open, or manage a case
- To communicate with you about services you asked about
- To protect the site against spam, fraud, and malicious activity
- To meet legal, licensing, and regulatory obligations
Confidentiality and sharing
We treat everything you submit as confidential. We do not sell, rent, or trade your personal information. We share information only:
- With service providers who help us run the site or deliver email (for example, our web host and email provider), and only as needed
- When required by law, subpoena, or court order, or as Florida Chapter 493 or other applicable rules require
- With your consent, or as needed to carry out the work you hired us for
Sensitive information
Please do not send passwords, cryptocurrency seed phrases, or full financial account numbers through our forms. We will tell you how to share sensitive evidence securely.
Data security
We use reasonable administrative and technical safeguards, including encrypted (SSL) connections, to protect your information. No method of transmission over the internet is 100% secure.
Data retention
We keep inquiry and case information only as long as we need it for the purposes above, or as long as law and licensing require.
Your choices
You may ask us to access, correct, or delete the personal information you submitted. To do so, use our Contact form or call (904) 330-4576. We may need to keep some records for legal reasons.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Third-party links
Our site may link to other websites. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
Diligent Eye PI, Jacksonville, FL. Phone: (904) 330-4576. Or use our Contact form.