If you’ve been the victim of a romance, crypto, investment, impersonation or elder scam, you are not alone, and you deserve a professional who will take it seriously. Diligent Eye PI helps scam and fraud victims in Jacksonville and across Florida assist in their investigations and any charges they are in the process of making. We build documented evidence and clear reports to support law enforcement, prosecutors, banks and attorneys.
We do not promise to get your money back. No honest investigator can. Our job is to organize the facts so the people with the authority to act can do so.
What We Investigate
- Romance and online relationship scams
- Cryptocurrency and investment scams
- Impersonation scams (fake government, bank, tech support)
- Elder financial exploitation
- Online marketplace and business email fraud
- Identifying the people, accounts and businesses behind a scheme
How We Help
- Consultation: we listen, review what happened and explain your options honestly.
- Evidence preservation: we help you organize messages, transaction records, profiles and timelines.
- Investigation and analysis: OSINT research and transaction and link analysis with i2 Analyst’s Notebook and Maltego.
- Reporting: a clear written report you can provide to police, the FBI’s IC3, the FTC, your bank or your attorney.
Important: please do not send us passwords, seed phrases or full account numbers. We’ll advise you on how to preserve evidence safely.
How to Spot a Recovery Scam
Scammers often target victims a second time by posing as “recovery” services. Be careful of anyone who:
- Guarantees they can recover your money
- Asks for upfront fees in crypto, wire transfers or gift cards
- Asks for your passwords, seed phrase or remote access to your device
- Claims to be from a government agency and offers to get your funds back for a fee
- Contacted you first after you were scammed
Who We Work With
- Scam victims and their family members
- Attorneys representing victims
- Banks and financial institutions
- Law enforcement and prosecutors, through the victim’s case
Why Diligent Eye PI
- Licensed: Florida Agency License A3600086.
- Veteran-owned: founded by Fritz “Phil” Drexler, a U.S. Marine Corps Reserve Staff Sergeant and former intelligence analyst.
- 22 years in investigations since 2004, working with attorneys, adjusters and executives in civil and criminal matters.
- Credentials: B.A. in Intelligence Studies (American Military University), ISC2 Certified in Cybersecurity (CC), Google Cybersecurity Certificate, and FEDVTE cybersecurity training.
- Fraud experience: years of fraud, KYC, transaction and money laundering analysis.
- Confidential, lawful methods only.
Frequently Asked Questions
Can you get my money back?
We cannot promise that, and you should be wary of anyone who does. We help build the evidence that supports law enforcement, prosecutors, banks and attorneys.
Should I still report to the police and IC3?
Yes. Report as soon as possible. Our work supports those reports; it doesn’t replace them.
What should I gather before contacting you?
Messages, usernames, websites, dates, amounts, payment methods and any report numbers. Don’t delete anything.
Is my information kept private?
Yes. Everything you share is confidential.
Let’s Get Started
Been scammed in Florida? Let’s document what happened.
Or call (904) 330-4576. Everything you share is kept confidential.